they left a msg 4 me tellin me 2 ring back asap asked 4 a ref no when i said i didnt have 1 they hung up!! rung back again he told me i owed 169.00 2 a company i had never even heard of
n wanted my bank details i told him no chance like!!!

I had a Computer generated voice call on my answerphone quoting this number and asking me to call “Mike” giving a reference number. said visit http://www.mackensielaw.co.uk or something. As I NEVER use that number in correspondence can only assume it must be a fishing trip or a scam.

Agena,
I think this is mackenzie hall who are a debt collection agency.

Mackenzie Hall Ltd.
Unit 1A,
58 Portland Street,
Kilmarnock,
KA1 1JG

they could well be fishing for someone with a similar sounding name. Dont give them anything, make them work for it. They are bottom feeders.

Called my land-line with a text message. I called back but the other side hung up half way through an answering machine message. Got another “text” call the next day asking me to call back. 01563 556530 Mackenzie-hall. Checking on the legal framework to record their calls if they do call back in person.

Things NOT TO DO:

DO NOT GIVE THEM ANY INFORMATION ABOUT YOU. DO NOT GIVE YOU CREDIT CARD NUMBER, BANK DETAILS, HOME ADDRESS or any other personal information. If indeed they are chasing a debt from you, they should already have your personal details.

Things to do:

1. If anyone does need some good advice on consumer protection call CCCS (Credit Consumer Councelling Service – 0800 138 1111 (freephone) and they will explain your rights.

2. Report any infringements of the unfair business practices listed in this document to the Office of Fair Trading:

http://www.oft.gov.uk/shared_oft/business_leaflets/consumer_credit/oft664.pdf

Call this number first for Consumer Direct Advice: 08454 04 05 06

3. Their local police force, if they get enough calls about abuse from these people may be obliged to investigate them:

Strathclyde Police 01563 505000
Police Station, 10 St. Marnock Street, Kilmarnock, KA1 1TJ

4. Write to your local MP detailing the issue, referencing this page and others on the web regarding this company.

5. Collate ALL information you have on the company and make a detailed case file on all your correspondence with them.

6. Check this link out too:

http://www.nationaldebtline.co.uk/england_wal … _limitation_act

I think the office of fair trading would really like to hear from you if you have a complaint against these people. Have a look at this and the page I downloaded it from. Distribute this to all that have had this problem:

OFT – Mackenzie Hall document:

http://www.oft.gov.uk/shared_oft/business_lea … equirements.pdf

OFT press release:

http://www.oft.gov.uk/news/press/2009/44-09

To Quote the OFT:

The fact that requirements have been imposed on Mackenzie Hall appears on the consumer credit register. We will monitor Mackenzie Hall’s compliance with the requirements. Any complaints about non-compliance should be sent to:

Enquiries
Office of Fair Trading
Fleetbank House
2-6 Salisbury Square
London
EC4Y 8JX

Email: Enquiries@oft.gsi.gov.uk
Refer to 44/09 21 April 2009

Another useful reference:

Trading Standards Department
East Ayshire Council
Council Headquarters
14, London Road
KILMARNOCK
KA3 7BU

Just had months of phone calls from Mackenziehall over an alleged debt I owe. I have contacted them for months by post but still got calls and texts from them. Have spoken today to the Financial Ombudsman on 0845 080 1800 option 3 and they say that contacting me by phone and text after being asked in writing on numerous occasions to contact me only by recorded delivery letter is breaking the rules and unacceptable.

They have opened up a file on them on my behalf and will be contacting them. Please contact the Financial Ombudsman above for advice…..they were a real help.
Call 0845 080 1800

they are a trace and debt recovery company. sometimes when you trace people you can get wrong addresses and phone numbers. this isn’t the companys fault it’s experian or equafax doing a mis trace. if it’s not you, explain, and no letters will be sent but if you owe the money regardless if its statue barred you need to pay your debts